Q1: When will you send my order?
A1: We will send your order in 1-7 days after receiving your payment.
Q2: Can you send me the real picture?
A2: All pictures on our website are real and taken by ourselves. The color maybe have some deviation between the pictures and the goods, because the photos are taken under light and the difference size of the computer screen.
Q3: Can I track my parcel? Why there is no tracking information?
A3: Yes, all orders have the tracking information. The tracking information maybe delay few days on aliexpress system, please don’t worry.
Q4: What can I do if the parcel stopped by the customs?
A4:We will claim low value as a “GIFT”, but we do not respond for the customs issue.Please contact your local customs.
Q5:Why I can’t receive my parcel for a long time ?
A5:The parcel maybe delay some days due to bad weather and other unexpected situations.we will extend the protection days for you .
Please understand that the size maybe have deviation of 0.5-1cm because of the artificial measurement.
Please contact us freely if you have any questions.
Nevertheless, it will take more days to arrive Russia or some South American countries.